We are members of The Canadian Real Estate Association (CREA) and adhere to and abide by the principles set out in the CREA Privacy Code. The CREA Privacy Code is based on the 10 principles of federal Personal Information Protection and Electronic Documents Act (PIPEDA), the privacy legislation.

 

The Privacy Code of The Canadian Real Estate Association sets out the commitment of REALTORS® make regarding the privacy of your personal information. We will:

• Obtain your consent when we collect, use or disclose your personal information
• Only use the information for the purposes we discussed with you
• Allow you access to your information
• Have privacy policies that are clear and understandable

 

To find out more please visit: Your Privacy and the Real Estate Transaction

 

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HomeLife/Bayview Realty Inc. / Hamed Mahmood Salehi / findyourhomevalue.ca
Policy On the Collection, Use and Disclosure Of Personal Information
"Privacy Policy"

 

 

Objective & Scope of Policy

We are committed to respecting your privacy and have prepared this Policy to inform you of Our policy and practices concerning the Collection, use and Disclosure of Personal Information.

This Policy governs Personal Information collected from and about

• individuals who are or may become Clients of HomeLife/Bayview Realty Inc. and
• individuals or organizations with whom We work with and
• users of Our web site findyourhomevalue.ca

Using contractual or other arrangements, We shall ensure that agents, contractors or third party service providers, who may receive Personal Information in the course of providing services to Us as part of Our delivery of real estate services, protect that Personal Information in a manner consistent with the principles articulated in this Policy.

 

This Policy does not cover aggregated data from which the identity of an individual cannot be determined. We retain the right to use aggregated data in any way that it determines appropriate.

 

Definitions

For the purpose of this Policy:

 

"Personal Information" means any information about an identifiable individual but does not include:

1. The name, title, business address or telephone number of an employee of an organization;
2. Aggregated information that cannot be associated with a specific individual.

"We", "Us" and "Our" means HomeLife/Bayview Realty Inc., Hamed Mahmood Salehi & Our website findyourhomevalue.ca

 

“Consumer” means any individual or company who consults with or retains in any way the services of Us. A Consumer includes both customers and Clients.

 

The Collection, Use & Disclosure of Personal Information

Your Consent
Consent to the Collection, use and Disclosure of Personal Information may be given in various ways. Consent can be express (e.g., orally, electronically or on a form you may sign describing the intended uses and Disclosures of Personal Information) or implied. Implied consent is consent that can reasonably be inferred from an individual’s action or inaction (e.g., when you provide information necessary for a service you have requested, an inquiry directed to an agent would imply the writer is interested in that particular type of information or neighbourhood and follow-up marketing would not normally be inappropriate or in some circumstances where notice has been provided to you about Our intentions with respect to your Personal Information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided). Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney).

 

Your provision of Personal Information to Us means that you agree and consent that We may collect, use and disclose your Personal Information in accordance with this Privacy Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to Us. Unfortunately, certain services can only be offered if you provide Personal Information and consequently, if you choose not provide Us with any required Personal Information, We may not be able to offer you those services.

 

This office only collects Personal Information necessary to effectively market and sell the property of sellers, to locate, assess and qualify properties for buyers and to otherwise provide professional and competent real estate services to Clients and customers.

 

HomeLife/Bayview Realty Inc., Brokers or sales representatives may use Personal Information for commission management purposes (e.g. commission financing, commission dispute resolution).

 

Visiting findyourhomevalue.ca Web Site

Throughout your use of the real estate services on Our web site findyourhomevalue.ca, We collect certain Personal Information only when you voluntarily provide it. That information includes:

1. Your name, address, phone number and e-mail address;
2. Any information you provide in communication with Us. This includes provided information at the time of registering to use Our site, submitting web-based forms, chatting online, posting comments, requesting further services or subscribing to any service offered by Us.
3. Business contact information from Our corporate and business customers;

We only collect Personal Information necessary:

• To effectively market and sell the property of sellers, to locate, assess and qualify properties for buyers and to otherwise provide professional and competent real estate services to Clients and customers.
• To provide you with guidance, suggestions and service in your efforts to either sell or buy real estate.
• To provide you with information you have requested, and to keep you informed with respect to ongoing changes to Our web site.
• To send you Our newsletters, periodic mailings, marketing and promotional materials We feel may be of interest to you. You will be given the opportunity to opt-out of further promotional contacts at any time.
• To meet legal, regulatory, security and processing requirements (such as in response to a court order), and otherwise as permitted or required by law.
• To manage and administer Our business, Our web server passively and automatically collects certain information about a user’s traffic patterns, which may be linked to their Internet Protocol (IP) addresses. These are unique Internet “addresses” assigned to all Web users by their Internet Service Providers (ISP). Server logs record statistical information, such as visitors’ IP addresses, the domain name of the web site from which the visitor linked to Our site, type of operating systems, time and duration of visit, web pages requested, and identify visitors by categories such as domains and browser types. These statistics are only used on an aggregate basis and will not contain any information that could identify you personally.

Cookies
To understand and save your preferences and compile aggregate data about site traffic and site interaction, non-personal information and data may be automatically collected through the standard operation of Our Internet servers or through the use of “cookies”. Cookies are small text files containing a unique identification number that identifies your browser - but not you - to Our servers each time you visit Our web site. Cookies are not pervasive or invasive programs that enter a user’s system and damage files. Cookies cannot, by themselves, disclose the individual identity of any site user, and We never combine information gathered by a cookie with personally identifiable information like your name, telephone number or email address, without your consent.

 

Google, as a third party vendor, uses cookies to serve ads on Our site. Google's use of the DART cookie enables it to serve ads to Our users based on their visit to Our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. http://www.google.com/privacy_ads.html

 

Please note that We cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for findyourhomevalue.ca. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, you should note that you must have cookies enabled in your browser if you wish to create and log into your account.

 

External Links
Our web site, findyourhomevalue.ca contains links or references to other web sites to which this privacy policy does not apply. These sites are not owned or controlled by Us, and We are not responsible for the Collection, use and Disclosure of Personal Information or the privacy practices of other organizations or other web sites to which Our site may refer visitors or provide links for. When submitting Personal Information on such other web sites, We encourage you to read the privacy policy of those sites.

 

 

Our use of Personal Information is limited to these purposes. We do not sell, trade, barter or exchange for consideration any Personal Information it has obtained. Unless permitted by law, no Personal Information is collected about an individual without first obtaining the consent of the individual to the Collection, use and dissemination of that information.

 

Personal Information will be collected, to the extent possible, directly from the individual concerned.

 

We do not knowingly collect Personal Information from anyone under the age of 18, especially children under 13, and do not use such information if We discover that it is has been provided by a minor.

 

Personal Information may also be transferred to another company in the event of a change of ownership of all or part of Us.

 

We may disclose Personal Information of Consumers to organizations that perform services on Our behalf. This will only be done if such organizations agree to use such information solely for the purposes of providing services to Us and, with respect to that information, to act in a manner consistent with this Policy.

 

Please note that there are circumstances where the use and/or Disclosure of Personal Information may be justified or permitted or where We are obliged to disclose information without consent. Such circumstances may include:

• Where required by law or by order or requirement of a court, administrative agency or other governmental tribunal;
• Where We believe, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
• Where it is necessary to establish or collect monies owning to Us;
• Where it is necessary to permit Us to pursue available remedies or limit any damages that We may sustain; or
• Where the information is public.

Where obliged or permitted to disclose information without consent, We will not disclose more information than is required.

 

Accuracy

We endeavour to ensure that any Personal Information provided by Consumers and in its possession is as accurate, current and complete as necessary for the purposes for which We use that data. Information contained in files that have been closed is not actively updated or maintained.

 

Retention

We retain Personal Information as long as We believe it is necessary to fulfill the purpose for which it was collected and Firm legal or business requirements.

 

Security

We endeavour to maintain adequate physical, procedural and technical security with respect to Our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, Disclosure, or modification of Personal Information.

We further protect Personal Information by restricting access to it to those Employees and Contractors that Our management has determined need to know that information in order that We may provide services to Consumers.

While We put in place reasonable precautions, We cannot guarantee at all times the security of the information submitted to, maintained on, or transmitted from Our systems. No method of transmitting or storing data is entirely secure, particularly with regard to the transmission of information over the Internet.

 

Access to Personal Information

We permit access to and review of Personal Information held by Us about an individual by the individual concerned.

If an individual believes any Personal Information concerning that individual is not correct, that person may request an amendment of that information by sending a request to the Privacy Officer, HomeLife/Bayview Realty Inc., 201-505 Highway 7 E Thornhill ON L3T 7T1. We reserve the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate.

 

Where not required to be retained by the Firm, an individual may also request that We delete an individual’s Personal Information from Our system and records. However, due to constraints of computer technology and the fact that We back up Our systems, Personal Information may continue to reside in Our systems after deletion. Individuals, therefore, should not expect that their Personal Information would be completely removed from Our systems in response to an accepted request for deletion.

 

We reserve the right to decline access to Personal Information where the information requested:

1. Would disclose the Personal Information of another individual or of a deceased individual;
2. Would disclose business confidential information that may harm Us or the competitive position of a third party;
3. Is subject to solicitor-Client or litigation privilege;
4. Could reasonably result in: (i) serious harm to the treatment or recovery of the individual concerned; (ii) serious emotional harm to the individual or another individual; or (iii) serious bodily harm to another individual;
5. May harm, or interfere with, law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions;
6. Is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information; or
7. Does not exist, is not held, or cannot be found by Us.

Where information will not or cannot be disclosed, the individual making the request will be provided with the reasons for non-Disclosure.

 

Where information will be disclosed, We will endeavor to provide the information in question within a reasonable time and no later than 30 days following the request.

 

We will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, it will consider such factors as the frequency with which information is amended, the purpose for which the information is used, and the nature of the information.

 

To guard against fraudulent requests for access, We will require sufficient information to allow it to confirm the identity of the person making the request before granting access or making corrections.

 

Amendment of Practices and This Policy

This statement is in effect as of January 1st, 2004. We will from time to time review and revise Our privacy practices and this Policy. Any changes to Our Privacy Policy will be promptly communicated on Our web site findyourhomevalue.ca. Visitors are advised to periodically check this web site for such changes.

 

Contacting Us

In the event of questions about:

• access to your Personal Information;
• Our Collection, use, management or Disclosure of Personal Information;
• this Policy; please contact:

Privacy Officer
HomeLife/Bayview Realty Inc.
201-505 Highway 7 E 
Thornhill ON L3T 7T1

Phone: 905-889-2200

Fax: 905-899-3322

 

If you have any questions or concerns about the way your Personal Information has been collected, used or disclosed or if access to your Personal Information has been improperly refused, or if we refused to correct erroneous information, try to settle the matter directly with Our Privacy Officer. We have procedures in place to respond to complaints. If you are not satisfied with Our response to your privacy concerns, you may wish to contact the Office of the Privacy Commissioner of Canada via http://www.privcom.gc.ca/

 

Any dispute arising between the Consumer and Us with respect to privacy is subject to the terms and conditions of use and this privacy policy, including limitations on damages, arbitration and application of the laws of the Province of Ontario, Canada.

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Opt-Out Option 

To “opt-out” of further promotional contacts please send your request via the following form:.

We do not sell, trade, transfer, rent or exchange your personal information with anyone. We only collect personal information necessary to effectively market and sell the property of sellers, to assess, locate and qualify properties for buyers and to otherwise provide professional services to clients and customers. Privacy Policy

 

© Copyright CREA 2006

Protecting your privacy: it’s our business

In the usual course of real estate transactions,REALTORS may require from buyers and sellers, personal and property information. Some of this information may be considered private. Collecting and sharing this information is an essential part of the buying and selling process. At the same time,few things are more important to individuals than their privacy. REALTORS recognize the rights of buyers and sellers to protect and control their personal information. REALTORS are committed to using fair information practices when dealing with your personal information. Here we explain what we do with your information and how you control it. If you have any questions,speak to your REALTOR.

 

Frequently Asked Questions... 

1. What is personal information? 

Personal information is any information about an identifiable individual. This does not include certain information which is publicly available such as a phone directory listing your name, address and telephone number. 

 

2. How do REALTORS® collect personal information? 

Most information will be obtained directly from you, the client. REALTORS® may also collect information from other sources such as credit bureaus and government agencies, as needed. At the time information is collected, you will be told what uses will be made of it, and your consent to that collection and use will be obtained. 

 

3. What do REALTORS® do with my information? 

Your information is used to facilitate the real estate transaction. Effectively marketing your house involves advertising the property in any medium, including electronic media (e.g. newspapers, real estate publications, Internet web sites) and disclosing property information to other salespersons and prospective buyers. If the listing is on MLS®, the property information will be given to the real estate Board or Boards operating the Multiple Listing Service(s)®. The listing information will be distributed through the MLS® system to any persons authorized to use the service (which may include other REALTORS®, appraisers, government departments and others) and may be marketed by the Board in various media, including the Internet. Property information, including sales data, is kept in the MLS® database following the completion of the transaction and is available to users of the system for comparative market analysis and valuation purposes. Both current and historical data is essential to the operation of the MLS® system and by placing your listing on the MLS® system, you are agreeing to allow this ongoing use of listing and sales information. 

 

4. How do I find out what personal information a REALTOR® has about me? 

You should be able to see your personal information held by a realty firm or real estate Board/Association by calling, writing or visiting the organization in person. There may be specific procedures you have to follow or forms you have to fill out, and the firm or Board/Association has the right to charge a minimal fee for the service. 

 

5. Can I correct my personal information if it is wrong? 

Yes, you can. Contact the particular firm or Board/Association, explain the correction you are requesting and why. If you can show that the information is inaccurate or incomplete, you have the right to request that a correction be placed in the file or database to identify any inaccuracy. 

 

6. Is there a review process? 

Yes. If you have any questions or concerns about the way your personal information has been collected, used or disclosed or if access to your personal information has been improperly refused, or if the company has refused to correct erroneous information, try to settle the matter directly with the firm. It has procedures in place to respond to complaints. If you’re not satisfied, you can contact the Privacy Commissioner of Canada.

 

 

REALTOR® is a trademark of REALTOR® CANADA Inc., a company owned in part by The Canadian Real Estate Association and is used to identify real estate Brokers and salespersons who are members of their local Board, provincial Association and CREA.